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FAQs

Frequently Asked Questions

We believe in being transparent and open about our business model. If you have a question that isn't listed here, please contact us and we'll get it added to this page.

Can I cancel my current hosting after signing up with Website Squirrel?

Yes. Once we publish the new site you’ll be able to cancel your current hosting.

Can I transfer my current domain name to Website Squirrel?

  • If you want to transfer your domain to us, you’re more than welcome to do so and we’ll pay for it.
  • That said, domain names aren’t that expensive, and you’re also welcome to keep the domain in your control. We’d just need access to edit the settings to point it to the new host.

What are static and dynamic pages?

Static pages are pages that always show the same content, like the page you're on right now.

Dynamic pages are template pages that allow us to give different sets of content the same look. For example, a blog could have thousands of posts on a single dynamic page. The words change, but the page format stays the same.

So there's no upfront charge?

Nope. We cover your domain and hosting and begin building your site as soon as you sign up.

What is included in "maintenance"?

We consistently monitor your website to make sure it’s running smoothly. Furthermore, we promptly make any changes you request at any time.

Another subscription?

We get it. Everything is becoming a subscription these days, and it can be frustrating. Hear us out though.

We believe that a website really is the perfect service for a subscription model. Here are a few reasons it's great:

  • Websites already have recurring fees. You'll have to pay for a domain name and hosting no matter where you go. At Website Squirrel, we consolidate all of these costs into our one, simple, flat monthly fee.
  • Your website should evolve and grow with your business. Businesses are always changing. Your website should too.
  • A subscription model helps you avoid large upfront costs in getting online. Depending on the complexity of your website, it usually costs between $4,000-10,000 just to get it live.
  • It's win-win. You get an amazing dedicated website team for the fraction of the cost of an agency or in-house developer, and we get consistent, predictable monthly revenue.

Unlimited Requests? What's the catch?

No catch. We believe that this is the way it should be. Historically, the website design world has been full of "gotchas" and hidden fees. Not any more. Simply subscribe to one of our plans, and enjoy unlimited changes and requests to your website. Need a fresh coat of paint on a page? No problem! Need a post or content updated? That's what we're here for. All for one simple, monthly rate.

What if I don't like the website?

First, know that we'll do everything in our power to make sure that you like it. We collaborate closely with our partners (you!) to create a site that you'll love. In the event that you don't like the website, tell your account manager and they will make any adjustments needed to get the site where you want it. Remember, all plans include unlimited requests and changes.

If, after working closely with our team, you still don't like it, you can always cancel your plan. We don't lock you into a long-term contract.

What happens if I cancel my plan?

There are a few possibilities if you cancel your website plan, depending on how long you've been subscribed.

  1. We give you the rights to your website free of charge.
  1. You buy the website from us.
  1. Your website will be taken offline.

How long will it take for my website to be live?

Every project is different, and the timeline greatly depends on how quickly you get back to us with content and feedback. Our goal is to have a website live 4-8 weeks after partner sign-up.